FAQs

FAQs

We have A’s to your Q’s

Will I receive the same plant as what is in the photo?

Photos we upload are the actual plants you will receive, unless labeled “not the actual plant”. We sometimes post matured form photos of the plant to let you know of their potential size/ color.

Serviceable areas

We can only deliver within Luzon, Philippines. 

What are the methods of delivery?

For orders within Metro Manila, delivery is done via Grab or Lalamove. Your plants will arrive potted. Schedule of ship out is Saturdays.

For orders OUTSIDE METRO MANILA, we do scheduled shipping through LBC/ Victory Liner. Date of ship out for any of these modes of delivery is 3-4 days after payment confirmation. You will be updated through the email address you provided upon checkout.

Please read more of our delivery information here.

Delivery Info

My address is outside metro manila, can you deliver?

We can ship WITHIN LUZON, as long as your area is serviceable by LBC, or if there is an accessible Victory Liner Terminal in your area.

IMPORTANT: The LBC option is only offered for succulent purchases. Your plants will be processed for shipping for 10 days.

Otherwise, your only option is Victory Liner Terminal Pick-Up.

Please read more of our delivery information here.

Delivery Info

 

Shipping Process

Please read more of our delivery information here.

Delivery Info

Refund and Replacements
We take pride in the outmost care we provide for your plants to arrive at their destination healthy and well. Due to the nature of the items sold, we only provide refund if there is proof of neglect on our part. For items that are not plants (pots/ baskets) refund/ returns are available. See our full terms and conditions here.
Payment Methods

Your payment options are: 

Bank: BDO/ BPI

Credit Card via PAYPAL -(No additional charges) 

Details is sent upon check out.

 

Lead Time for custom succulent arrangements/ party favors

Custom succulent arrangements and succulent party favors needs at least 3 months lead time. This way, we are sure each and every plant in your arrangement is well-established and can maintain its look (with proper care) for at least 1 year before it needs a refresh.

Succulent Party Favors, needs 3 months lead time much like custom arrangements, so every pot is well adjusted, fuller, and healthier.

Arrangements and party favors are all designed to grow with your loved ones and lower the risks of ending up in the trash ‘coz they are “hardened” enough to be newbie-plant-lover proof. 

How will you deliver succulent arrangements/ party favors.

Succulent arrangements and Succulent Party Favors  will be delivered by our in house delivery team to ensure outmost care in transit. 

Available only within Metro Manila. Delivery/ Handling Fee applies.